tramevia

Service · Website fixes

One precise problem.One cleanfix.

Your website exists, but something is wrong: a button that does nothing, a layout that overflows on a phone, a form that sends nothing, a slow page. I reproduce the problem, find its cause, fix it and check the whole journey it affects.

For
Existing websites, hand-coded or theme-based
Delivered
Fix, changed files, explanatory note
Option
Written diagnosis only, no changes
Quote
Free, after a first look
Sample diagnosis report: reported issue, reproduction, cause and fix plan
Diagnosis report · sample on a fictional websiteSee the method ↓

01 · What I fix

The problems that drive visitors away.

A visible glitch on phones or a silent form costs you enquiries without you knowing. Rebuilding the whole website is rarely needed: a focused fix is often enough.

1

A broken layout

Content that overflows, a menu that no longer opens, distorted images on mobile.

2

A feature that fails

A button, form, filter or cart that stopped responding.

3

A slow or hard-to-find site

Heavy pages, oversized images, missing titles and descriptions.

02 · The method

Understand before touching the code.

  1. 01

    Reproduce

    On the page, browser and device where the problem shows.

  2. 02

    Find the cause

    The real culprit, not just the visible symptom.

  3. 03

    Fix on a copy

    A staging site or a local copy whenever possible, never blind on the live site.

  4. 04

    Check the whole journey

    Mobile, tablet and desktop, and the nearby pages that share the same code.

  5. 05

    Explain

    A short note: what was broken, what changed, how to avoid it.

  6. 06

    Break nothing

    Backup, rollback plan, and nothing goes live without your approval.

Home page of tramevia.com, checked on desktop and phone

The same checks as for my own websites. Layout, accessibility, performance and links.

03 · Diagnosis only

Not sure what is wrong? Start with a diagnosis.

  • The browsers and devices tested.
  • The exact steps to reproduce the problem.
  • The probable cause, explained simply.
  • A step-by-step fix plan and an effort estimate.

The report is yours: you can hand it to anyone you choose.

04 · Frequently asked questions

Before you hand me your website.

Q

Which websites do you work on?

Hand-coded websites, and the HTML, CSS or JavaScript layer of WordPress, Shopify or similar themes when the code is accessible. Servers, databases, payments and security incidents need a separate review.

Q

What do I need to send you?

The page address, the steps to reproduce the problem, what should happen, your browser and device. Access is shared through a secure method, never in plain email.

Q

Do you edit the live website directly?

Only with your approval, after fixing and checking on a copy, and with a rollback plan.

Q

What if the problem is bigger than expected?

I tell you as soon as I see it, with an estimate, before going further. Nothing is charged outside the accepted quote.

Q

How much does a fix cost?

It depends on the problem. The price is set before any work, after a free first look at the page concerned.

Terminus · Contact

Something wrong on your website?

Send the page address and what goes wrong. Free first conversation, reply within 24 hours.

Report my problem ↗See the diagnosis ↑
contact@tramevia.com Next serviceDashboards and automationYour Excel and CSV files, without copy-paste

The report shown covers a fictional website, created to show the diagnosis format.